Privacy policy

Privacy Policy
Last Updated: [Insert Date]

1. Introduction
Welcome to NG Imports. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our NG Imports App and Website (https://ngimports.pk).

2. Information We Collect
We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment details.
  • Business Information: Vendor details, business registration, tax identification numbers.
  • Login Credentials: Username, password, and authentication tokens.
  • Device and Usage Data: IP address, browser type, device ID, operating system, and activity logs.
  • Location Data: If you allow location access, we may collect real-time location data to enhance delivery services.
  • Communications: Any messages, inquiries, or feedback you send to us.

3. How We Use Your Information
We use the collected data for the following purposes:

  • To create and manage your account.
  • To process and fulfill orders.
  • To facilitate transactions and provide secure payments.
  • To improve our website and app functionalities.
  • To personalize user experience and suggest relevant products.
  • To send promotional offers, newsletters, and important updates.
  • To prevent fraud, unauthorized access, and security threats.
  • To comply with legal obligations and enforce our policies.

4. How We Share Your Information
We may share your data with:

  • Service Providers: Payment gateways, logistics partners, and analytics services.
  • Business Partners: Suppliers, vendors, and third-party integrations.
  • Legal Authorities: If required by law, court orders, or to protect our rights.
  • Affiliates & Subsidiaries: Other businesses under NG Imports for operational purposes.

5. Data Security
We implement strong security measures to protect your information, including:

  • SSL encryption for secure transactions.
  • Two-factor authentication for login security.
  • Regular security audits and system updates.
  • Restricted access to sensitive data.

6. Your Rights and Choices
You have the right to:

  • Access and review your personal data.
  • Request corrections to incorrect or outdated information.
  • Delete your account and personal data (subject to legal obligations).
  • Opt-out of marketing emails and notifications.
  • Manage cookie preferences in your browser settings.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Store user preferences and enhance website performance.
  • Track analytics and user behavior for improvements.
  • Serve relevant advertisements and offers.

You can disable cookies in your browser settings, but this may affect website functionality.

8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies before sharing your information.

9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.

10. Changes to This Privacy Policy
We may update this policy from time to time. We will notify users of any significant changes through email or platform notifications.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

NG Imports
Email: info@ngimports.pk
Phone: 03139624035
Address: OFFICE NO.43 , GHORI MOBILE MALL PHASE 4A, ISLAMABAD

By using our services, you agree to this Privacy Policy.